I bought this headset a few years ago and after a year the left earbud stopped working. I had it repaired out of warranty at cost in 2022 and the new set broke just a year later. Now in July 2023 I am told they no longer repair out of warranty headsets and to contact Best Buy to see if they can fix it. Very poor quality for an expensive product Ive owned several LG headsets until now and this is by far the most expensive and worst made one. Ill be looking for a new brand.

Love Love Love the convenience and durability of these headphones They only con is they loose volume after about 6mos and then I cant he well at all. Not great for the price Im paying. Otherwise Great fit and design too

This is the second pair of lg tones that Ive owned. They last forever and I am completely satisfied with my purchase. I would recommend them to everyone

Had them for about 2 months and I am very disappointed. Using them on 2 Iphones 12 and 13 and the Tone app does not work it will not recognize the device and so is useless. Many of the advertised features are controlled by that app so those are unavailable. Sound and battery are good but they better be at this price Mic sometimes drops out on a call

I will not buy LG ear buds any longer. I have 3 sets and there all junk.